More than 12 million telecom subscribers in the country have opted out of the unsolicited messages being sent by service providers.
The unsolicited (spam) messages, usually commercial in nature, have often become irritation for large number of phone users in the country.
Speaking at the Telecom Consumer Parliament organized by the Nigerian Communications Commission (NCC) in Abuja on Thursday, its Executive Vice Chairman, Prof. Umar Danbatta, said subscribers now have full control over what they receive on their mobile phones.
“Our Do-Not-Disturb (DND) facility and the NCC 622 Toll-Free Line have also been set up specifically to ensure improvement in service delivery.
“More than 12 million subscribers have signed up for the DND as we continue to create more awareness on it,” Danbatta said.
Speaking further at the event monitored on NCC’s twitter handle ; @NgComCommission, Danbatta, however, admitted that telecom services providers in Nigeria are still falling short of expectations in some certain areas.
“In spite of series of initiatives put in place by the Commission to keep operators on their toes, gaps are still being noticed in the areas of quality of service delivery and consumer complaint resolution, among others.
“The Commission is committed to protecting the interest of telecoms consumers at all time while also finding ways to addressing challenges facing the providers,” the NCC boss said.